Kinectrics Inc., a global energy solutions provider, faced significant challenges with outsourced payroll and team deployment services in the UK and Europe. Errors in payroll management disrupted operations, and with rapid expansion across the US, UK, and Europe, the company needed a reliable partner to ensure seamless payroll and provide local points of contact for staff in each country.

Portas Global delivered a straightforward, practical approach to global employment, focusing on payroll accuracy and employee management. Their no jargon, plain English communication style impressed Kinectrics' HR team. They proposed a comprehensive solution tailored to streamline payroll operations and offer local support for employees.

Portas Global assessed and improved Kinectrics’ payroll processes, implemented a robust system, and provided local points of contact for employee support. They ensured a smooth transition from the previous provider, minimising disruption to business operations.

Kinectrics' payroll now runs seamlessly, with no reported errors. Employees benefit from localised support, improving satisfaction and communication. Streamlined processes have enabled Kinectrics to focus on its core business and support its global expansion. The partnership with Portas Global has thrived for over six years.

“There was something about Portas that just clicked with me. The company’s use of industry language, price point, and easy-to-understand action plan ticked all of the boxes and after speaking with Carlos and the team, I knew that we would be in much better hands for change.”

“We had our fingers burnt in the first instance but Portas Global has certainly shifted the goal posts for us and we wouldn’t consider going with any other provider. The team has saved us a considerable amount of time, and going forward as we expand, we’re glad to have them on board as our partner.”

Bibi Laceman, HR & Payroll Services, Canada

“This company is far from the first organisation to face challenges with other providers, and they certainly won’t be the last. Given the complexities of our business, we’ve encountered similar situations before and have often had to step in to correct errors.
In this case, we were able to transform a difficult situation into an opportunity to support the US based HR team by freeing up significant time and energy. We’ve become a true global extension of their in-house HR operations and it’s been a pleasure working with such a great team as their trusted Global EOR partner.”

Carlos Ruiz
Managing Director of Portas Global

A reliable, tailored approach to global employment can resolve operational issues, rebuild trust and support long term growth. Portas Global’s expertise in payroll management was instrumental in enabling Kinectrics' continued success and expansion.

“It’s just so easy to do business with Portas Global. The response time is great, and nothing is ever too much trouble. Our overseas teams get paid on time, first time, and the tax calculations are accurate too.”