Our customer, a global philanthropic organisation operating in 18 countries, faced significant challenges with its outsourced EOR operations. The initial provider failed to deliver, resulting in errors and inefficiencies that consumed valuable working hours. As a global organisation supporting fair and just societies, our customer required an EoR partner capable of managing complex HR, payroll, and tax obligations for employees in diverse locations, including South Africa, Myanmar, Argentina and Brazil.
Portas Global stepped in to address the challenges. With a proven track record in global employment compliance and adaptable employee engagement models, Portas Global offered a tailored solution. Their expertise and proactive approach provided the customer with the confidence needed to transition responsibilities seamlessly to a reliable partner.
Portas Global quickly assessed and retrieved the customer’s operations, ensuring a smooth transition from the previous provider. They implemented robust systems to manage global HR, payroll and compliance needs while establishing clear communication channels. Regular updates and a hands on approach ensured trust was restored and operations were optimised.
The partnership allowed our customer to regain valuable time by outsourcing its EoR responsibilities to Portas Global. The team experienced improved efficiency, reduced errors, and seamless compliance across multiple jurisdictions. Portas Global’s responsiveness and professionalism created a trusted, long-term partnership supporting the customer’s mission to expand its global workforce effectively.
“…it was very evident to me that the team were experts in global employment compliancy and had a number of employee engagement models which could be adapted to our needs, which interested me greatly.”
“The outsourcing of our Global EoR requirements to a professional organisation means that we free up a huge chunk of our time by handing this over to the experts. And for us, that’s invaluable.”
Customer Comments, GPO
“After our client faced challenges with a substandard Global EoR experience from another provider, we knew that rebuilding trust in the model was essential. We were proud to step in, swiftly take over operations and implement our proven solutions to restore confidence and accountability.
By delivering the reliable service and support our clients expect, we’ve not only stabilised their current operations but also laid the foundation for future success. It’s incredibly exciting to support their growing global workforce, and we look forward to many more years of partnership and shared achievements in Global EoR.”
Carlos Ruiz
Managing Director of Portas Global
A reliable Global EoR partner can transform complex, error prone operations into efficient and compliant processes. Portas Global’s expertise and personalised service enabled the customer to focus on its core mission while ensuring their global workforce needs were managed with precision and care.
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